Add Multiple Via (Max 5 locations)

The seating capacity of a minibus taxi can vary, but it typically accommodates up to 8 passengers, depending on the size and configuration of the minibus.

Our minibus taxi service offers various services, including airport transfers, corporate events, group outings, weddings, and other special occasions. We can tailor our services to meet your specific transportation needs.

Yes, all our drivers are experienced, licensed professionals who have undergone thorough background checks and training. They are knowledgeable about local traffic conditions and committed to providing safe and reliable transportation.

Yes, our minibuses have sufficient space to accommodate luggage and other large items. Please inform us in advance if you have any special requirements, such as oversized luggage or equipment, so that we can allocate the appropriate vehicle.

Yes, our minibus taxi service is available for both short-distance and long-distance travel. Whether you need transportation within the city or to a different region, we can accommodate your travel needs.

To secure availability, it is recommended to book a minibus taxi at least 24 hours in advance. However, we understand that sometimes you may require last-minute arrangements, and we will do our best to accommodate your request.

Our pricing usually includes the base fare, taxes, and any applicable surcharges. However, additional charges may apply for extra services, such as waiting time, multiple stops, or extended travel distances. These charges will be communicated to you in advance.

Yes, our minibus taxi service operates 24 hours a day, 7 days a week, providing transportation services whenever you need them. Whether it's an early morning pickup or a late-night return, we are here to assist you.

We are based in Newcastle under Lyme and primarily cover the following areas:

⇒ Stoke on Trent and surrounding areas

⇒ Newcastle under Lyme and surrounding areas

⇒ Market Drayton

⇒ Stone

⇒ Stafford

⇒ Crewe

⇒ Congleton

If you have any specific location inquiries or requests outside of these areas, please feel free to contact us, and we will do our best to accommodate your needs.

No, smoking is strictly prohibited in all of our vehicles. It is important to note that smoking inside a vehicle is also against the law. We prioritize the comfort and well-being of all our passengers, and we appreciate your cooperation in maintaining a smoke-free environment.

While our online booking process is designed to be convenient and user-friendly, we understand that some customers may prefer to speak directly with our sales booking team. If you would like to book over the phone or have any questions, please feel free to call us at 01782 39 39 39. We are here to assist you and ensure a seamless booking experience.

We offer multiple payment options for your convenience. You can choose to pay in advance through our secure online payment system using a credit/debit card or bank transfer. Alternatively, you also have the option to pay cash directly to the driver at the end of your journey. We strive to provide flexible payment methods to ensure a hassle-free experience for our customers.

For last-minute bookings, we recommend contacting us directly at 01782 39 39 39. Please note that online bookings cannot be made within 12 hours of your desired pickup time. However, you have the flexibility to plan your journey well in advance, whether it's 1 day, 1 month, 6 months, or even further ahead. The earlier you book, the better chance you have of securing your preferred car and ensuring a seamless travel experience.

If you accidentally leave something behind in the vehicle, please notify us immediately. We will promptly contact the driver and initiate a search of the car to locate your belongings. Your satisfaction and peace of mind are important to us, and we will make every effort to assist you in retrieving any items left behind.

Absolutely! We are a fully licensed company approved by the Stoke on Trent City Council (Operator Licence Number: 333090) and the Newcastle under Lyme Council (Operator Licence Number: 16724). This licensing ensures that we meet all the necessary requirements and regulations to provide reliable and professional transportation services. Your safety and satisfaction are our top priorities, and our licensing is a testament to our commitment to maintaining the highest standards in the industry.

To provide you with the best service, we kindly request that you specify your luggage requirements when booking your transfer. It is essential to select the most suitable vehicle size during the booking process, as it ensures a comfortable journey for you and your belongings. If you have any doubts or questions about which vehicle to choose, please refer to the vehicle information details on the booking page. We appreciate your cooperation and look forward to offering you a pleasant and stress-free travel experience.

We value your feedback and suggestions to enhance our services. You have two convenient options to share your experience with us:

1. Scan the QR code provided by the driver at the end of your journey to leave a rating about your experience.

2. You can also review us on Google, TripAdvisor and Facebook by visiting the links below:

⇒ Review us on Google

⇒ Review us on TripAdvisor

⇒ Review us on Facebook

Your feedback is crucial in helping us improve and provide you with the best possible service. Thank you for choosing us, and we look forward to hearing from you!

Absolutely! Getting a receipt is simple. Just let your driver know at the end of your journey, and they will gladly provide you with one. If you prefer to receive the receipt via email, you can send us a request, and we'll promptly send it to your inbox. We want to ensure your satisfaction, and providing a receipt is part of our commitment to excellent customer service. Should you have any further questions or requests, feel free to reach out to us. Thank you for choosing us as your service provider!

Booking a taxi is easy. You can book through website, or by calling our customer service on 01782 39 39. Simply provide your pickup location, destination, and preferred time, and we will arrange a taxi for you.

Yes, all our drivers are licensed and experienced professionals who have undergone thorough background checks and training. They are knowledgeable about the local area and committed to providing a safe and comfortable journey.